Question: How Do I Contact USPS About A Lost Package?

Can I file a claim with USPS for lost package?

How to File a Claim.

Either the person who sent the mailpiece or the person who received it may file a claim for insured mail that is lost, arrived damaged, or was missing contents.

The person filing must have the original mailing receipt..

How long before a package is considered lost?

When is a package officially lost with USPS?When is a USPS Package Considered Lost?When is a USPS Package Considered Lost?Mail ClassDelivery StandardGuaranteed DeliveryFirst Class Mail1, 2, or 3 daysNoFirst Class Package Service1, 2, or 3 daysNoPriority Mail1, 2, or 3 daysNo4 more rows

How do I file a lost USPS package?

Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request.

How do I report a mail not being delivered?

Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office.

Why is my USPS package still in transit?

This means that the item is possibly still in the plane, train or automobile (this reference may be lost on some), that it was put on for transport. It also can mean several other things. It can mean its been offloaded, but not processed yet.

Will USPS tell you if your package is lost?

No they do not tell you if the package is lost on their tracking system. The best thing to do would be to contact USPS and open a case just to be on the safe side. … You can open a claim with USPS (prepare to sit on hold forever) and someone will call you back to tell you the package is lost.

Do lost packages ever get found?

In practice, we have never had any lost package found by USPS. … If possible take your packages to the local post office and get a paper receipt evidence with both Amazon and USPS that you are not a crank. Report it to local police and file a claim with the post office on every package.

What happens if USPS loses your package?

File a Claim If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.

Can I get my package back from USPS?

You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept. If eligible, you can submit your request online after logging in with your USPS.com account. … We will then attempt to intercept and redirect the shipment.

Who is responsible if the Post Office loses a package?

If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

What do I do if USPS says delivered but no package?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Who is responsible for missing parcel?

Under the Consumer Rights Act 2015, the retailer you purchased from is responsible for your parcel’s safe arrival. If it’s damaged, you’ve got two options. One, reject the delivery, if you’re there to do so. Or take plenty of photos of the damage and get in touch with the retailer to let them know about it.